Our process ensures that we’re on track for success, together. By following these steps, we can clarify our goals and get our relationship started with smooth sailing.
We’ll kick things off by meeting each other. Of course, you’ll also get a warm welcome from the RedNight team.
This is where we schedule a kickoff call with your project team to set expectations and build out the next steps.
You’ll receive a detailed list of to-dos that are required to let us design the migration of your current IT environment.
Each week, you’ll review the project status with your dedicated project manager to keep you on course.
This is where we confirm all milestones and agree on a scheduled date for the managed service onboarding go-live.
Our favorite part – we’ll be onsite to implement your new infrastructure and properly train your staff for the future.
Seven business days after go-live, our team finalizes customization, workflow optimization, and end-user specifics.
You’ll have a call with your project manager to review the onboarding and future billing as a RedNight Managed Service customer.
We’re now solving daily IT riddles and ensuring your managed services is getting fulfilled. Stuck? Reach out!